# Cynoia - Africa's All-in-One Team Workspace Platform
## About Cynoia
Cynoia is an African-made project management platform that empowers businesses and teams to deliver projects on time with efficiency and focus. We provide a clutter-free, user-friendly tool that simplifies workflows and enhances collaboration.
Our mission is to empower African businesses and teams by providing a simple, effective, and affordable workspace that centralizes essential tools, simplifies collaboration, and enhances productivity.
## Core Value Proposition
"Where great teams work. Think less about tools, more about results. Projects, chats, calls, and more -- all for up to 80% less."
## Market Focus
### Market Needs
1. **Digital Transformation**: 70% of businesses in Africa prioritize digital transformation.
2. **Reduce costs of digital tools**: Cost-effective solutions that deliver value.
3. **Simplified project management tools**: Tailored to local business environments with customization, cultural relevance, and multilingual support.
4. **Solutions Optimized for Low-Bandwidth Settings**: Performance with limited connectivity and minimal data usage.
5. **Tools that Reduce Complexity**: User-friendly interface with essential features and quick onboarding.
## Target Audience and Buyer Personas
### Primary Audience
**Businesses and teams in French-speaking African countries seeking streamlined project management solutions to enhance digital transformation.**
- **Characteristics**:
- **Size**: Startups to SMEs with up to 250 employees focusing on growth and efficiency.
- **Industry**: Technology, education, nonprofits, startups, manufacturing, and services.
- **Digital Maturity**: Actively adopting digital tools to improve operations.
- **Decision-Makers**: Project managers, team leaders, IT managers, and executives.
### Secondary Audience
**Businesses and teams in English-speaking African countries expanding their digital capabilities.**
- **Characteristics**:
- **Size**: Startups to SMEs with up to 250 employees with digital transformation agendas.
- **Industry**: Finance, technology, education, healthcare, and creative industries.
- **Digital Maturity**: Higher digital literacy and infrastructure.
- **Decision-Makers**: Similar to primary audience.
## Competitive Landscape
### Primary Competitors
#### Microsoft Project and Microsoft Teams
- **Usage**: Widely adopted due to Microsoft's presence and the Microsoft for Startups program.
- **Strengths**: Integration with Office Suite, robust features, trusted brand.
- **Weaknesses**: High complexity, steep learning curve, higher cost for advanced features.
- **Cynoia advantage**: Simplicity, cost-effectiveness, African market focus.
#### Trello
- **Usage**: Popular among startups and small teams for simplicity and Kanban boards.
- **Strengths**: User-friendly, free basic plan, visual task management.
- **Weaknesses**: Limited advanced features, can become cluttered for complex projects.
- **Cynoia advantage**: All-in-one solution vs. standalone tool, optimized for African market.
#### Asana
- **Usage**: Adopted by mid-sized companies for project tracking and collaboration.
- **Strengths**: Feature-rich, customizable workflows, integration capabilities.
- **Weaknesses**: Can be overwhelming for new users, higher pricing for premium features.
- **Cynoia advantage**: More intuitive interface, better price-to-value ratio, local support.
#### ClickUp
- **Usage**: Growing popularity due to its all-in-one approach.
- **Strengths**: Comprehensive features, customizable, competitive pricing.
- **Weaknesses**: Complexity may lead to a learning curve.
- **Cynoia advantage**: Optimized for low-bandwidth, specifically designed for African context.
#### Monday.com
- **Usage**: Used by businesses seeking customizable solutions.
- **Strengths**: Visually appealing, customizable dashboards, collaborative tools.
- **Weaknesses**: Pricing can be high for smaller teams, may have unnecessary complexity.
- **Cynoia advantage**: Better cost structure, simplified approach, regional focus.
### Cynoia's Competitive Advantages
1. **Focus on Simplicity and Clarity**: Streamlined interface provides a clear and uncluttered user experience with essential tools without bloat.
2. **African-Centric Features**: Full language support in French and English, with local language elements and features designed to align with local practices.
3. **Optimized for Low-Bandwidth Environments**: Ensures smooth operation in regions with limited internet infrastructure.
4. **Minimal Learning Curve**: Easy navigation without extensive training, rapid setup and immediate productivity.
5. **Competitive Pricing**: Value-driven pricing tailored to African businesses.
6. **All-in-One Solution**: Combines the functionalities of Slack, Zoom, Monday, and Notion into a single platform, reducing software costs by approximately 80%.
7. **AI Integration**: Upcoming launch of Hannibal, an AI engine dedicated to African teams, designed to enhance productivity and decision-making.
## Company Information
### History and Foundation
- **Founded**: 2022 by Nassreddine Riahi and Ayoub Rabeh.
- **Recognition**: Recognized as the best SaaS startup at the AfricArena Grand Summit 2024.
- **Funding**: Raised €850,000 from renowned investors looking to accelerate digital transformation in Africa.
- **Team Size**: 27 Cynoiers (employees).
### Office Locations
- **Tunisia**: Avenue Yasser Arafet, immeuble 17, 2ème étage, App20, Sousse.
- **Senegal**: Cité Keur Gorgui Lot 65, Dakar.
- **France**: 69 rue du rouet, 13008, Marseille.
### Leadership Team
- **Nassreddine Riahi**: CEO & Co-founder.
- **Manar Labidi**: CFO.
- **Felipe Millan**: CMO.
- **Ayoub Rabeh**: CPO & Co-founder.
- **Nermine Slimane**: CTO.
- **Nessim Bozrati**: Head of Sales.
### Contact Information
- **Email**: [Contact@cynoia.com](mailto:Contact@cynoia.com)
- **Phone**: +33 9 70 44 09 99
- **Website**: [https://cynoia.com](https://cynoia.com/)
## Platform Overview
Cynoia offers an integrated suite of applications designed to enhance productivity and collaboration:
- **Projects App**: Manage projects, tasks, and collaborate with team members efficiently.
- **Calendar App**: Schedule events, manage calendars, and integrate with external tools.
- **Chat App**: Communicate in real-time, share files, and collaborate seamlessly.
- **Notes App**: Create, organize, and share notes and collections.
---
# Projects App
The Projects App provides comprehensive tools for project management, including creating and managing projects, tasks, and collaborating with team members. It supports various views, sorting, filtering, and statistical tracking to ensure projects are delivered efficiently.
---
## 1. Project Management
### Project Actions
- **Create Projects**: Start new projects.
- **Initiate a Project**: Begin work on created projects.
- **View Project**: Access project details.
- **Edit Project**: Modify existing projects (e.g., name, settings).
- **Delete Project**: Permanently remove projects.
- **Archive Project**: Archive projects that are no longer active.
- **Favorite Projects**: Mark projects as favorites for easier access.
- **Leave Project**: Option to leave projects if no longer involved.
### Custom Actions
- **Add/Remove from Favorites**: Manage favorite projects.
- **Invite Members**: Add team members for collaboration.
- **Visibility**: Set or modify project visibility (team members, public, etc.).
- **Description**: Set or update project descriptions.
- **Name**: Set or change project names.
- **Color Icon**: Customize project icons and colors for visual identification.
**Note:** The Community Plan allows for up to 10 users per workspace and a limit of 500 tasks across all projects.
---
## 2. Project Custom Settings
When creating or editing a project, adjust the following settings:
- **Customizations**
- **Labels**: Define project-specific labels.
- **Columns**: Customize columns for Kanban view.
- **Points**: Assign points for effort estimation or prioritization.
- **Manage Members & Permissions**: Control project member roles and permissions (e.g., project owner, editor, viewer). *(Advanced administrative controls are available in Pro Team plans only.)*
- **Visibility**: Adjust the visibility settings of the project.
- **Description**: Modify the project description.
- **Name**: Edit the project name.
- **Color Icon**: Change the project color or icon.
---
## 3. Sorting & Filtering Projects and Tasks
### Sort Projects By
- **Name**: Alphabetically.
- **Progress**: Percentage of finished tasks.
- **Creation Date**: When created.
- **Last Update**: When last activity occurred.
### Filter Projects By
- **Visibility**: Visible or not to members who don’t take part in the project.
- **Members**: Members who are in the project.
- **Lead**: The member who is assigned as the project lead.
- **Creation Date**: When created.
- **Progress**: (Not started, In Progress, Done).
### Sort Tasks By
- **Name**: Alphabetically.
- **Creation Date**: When created.
- **Due Date**: By due date.
- **Start Date**: By start date.
- **Points**: By assigned points.
- **Priority**: By priority level.
### Filter Tasks By
- **Clear All**: Reset to default view.
- **Labels**: Based on assigned labels.
- **Points**: By number of points.
- **Priority**: By priority level.
- **Creation Date**: By creation date.
- **Start Date**: By start date.
- **Due Date**: By due date.
- **Created By**: By project creator.
- **Subtask**: Projects containing subtasks.
- **Assigned To**: By assignee.
---
## 4. Project Statistics
**Note:** Project Statistics are available in **Pro Team** and **Pro Team Unlimited** plans.
### Overview
- **Unfinished Tasks**: Number of incomplete tasks.
- **Done Tasks**: Number of completed tasks.
- **To-do Tasks**: Tasks in the "To-Do" state.
- **Doing Tasks**: Tasks currently in progress.
### Member Workload
- **Workload Distribution**: View workload across team members.
### Lead Workload
- **Project Lead Workload**: View workload for project leads or managers.
### Health Metrics
- **Project Health**: Monitor overall health (e.g., task completion, deadlines being met).
### Progress Per Project
- **Track Progress**: On a per-project basis.
---
## 5. Task Management
### Views
- **Backlog View**: Tasks yet to be started or assigned.
- **Stats View**: Statistics related to tasks (overall progress, completed tasks). *(Available in Pro Team plans only.)*
- **List View**: Tasks in a traditional list format.
- **Kanban View**: Tasks in a Kanban board format, where tasks are moved between columns representing different stages (e.g., "To-Do", "In Progress", "Done").
### Task Actions
- **Create Task**: Add new tasks within projects.
- **View Task**: Access details of specific tasks.
- **Move Task Between States**: Update task stages (e.g., moving a task from "To-Do" to "In Progress").
- **Update Task**: Edit or update task details.
- **Add Subtask**: Break down tasks with subtasks. *(Available in Pro Team and Pro Team Unlimited plans.)*
- **Comment**: Collaborate or clarify by adding comments.
- **Attach Files**: Upload and attach files to tasks.
### Task Custom Settings
- **Date**: Set due or start dates.
- **Labels**: Assign labels for organization.
- **Priority**: Set task priority (e.g., high, medium, low).
- **Assign**: Assign tasks to team members.
- **Status**: Define task status (e.g., "To-Do", "In Progress", "Done").
- **Title**: Set or edit task titles.
- **Points**: Assign points for estimation of effort tracking.
---
## Summary of Projects App Features
| Category | Feature | Description |
| :------------------------ | :---------------------------- | :---------------------------------------------------------------------------- |
| **Project Actions** | Create Projects | Start new projects. |
| | Initiate a Project | Begin work on created projects. |
| | View Project | Access project details. |
| | Edit Project | Modify existing projects. |
| | Delete Project | Permanently remove projects. |
| | Archive Project | Archive projects that are no longer active. |
| | Favorite Projects | Mark projects as favorites for easier access. |
| | Leave Project | Option to leave projects if no longer involved. |
| **Custom Actions** | Add/Remove from Favorites | Manage favorite projects. |
| | Invite Members | Add team members for collaboration. |
| | Visibility | Set or modify project visibility. |
| | Description | Set or update project descriptions. |
| | Name | Set or change project names. |
| | Color Icon | Customize project icons and colors. |
| **Project Custom Settings** | Labels | Define project-specific labels. |
| | Columns | Customize columns for Kanban view. |
| | Points | Assign points for effort estimation. |
| | Manage Members & Permissions | Control project member roles and permissions. *(Pro Team plans only)* |
| | Visibility | Adjust project visibility settings. |
| | Description | Modify project description. |
| | Name | Edit project name. |
| | Color Icon | Change project color or icon. |
| **Project Sorting** | Sort by Name | Sort projects alphabetically. |
| | Sort by Progress | Sort by percentage of finished tasks. |
| | Sort by Creation Date | Sort by when created. |
| | Sort by Last Update | Sort by when last activity occurred. |
| **Project Filtering** | Filter by Visibility | Filter by visibility to non-project members. |
| | Filter by Members | Filter by project members. |
| | Filter by Lead | Filter by project lead. |
| | Filter by Creation Date | Filter by when created. |
| | Filter by Progress | Filter by progress status. |
| **Task Sorting** | Sort by Name | Sort tasks alphabetically. |
| | Sort by Creation Date | Sort tasks by when created. |
| | Sort by Due Date | Sort tasks by due date. |
| | Sort by Start Date | Sort tasks by start date. |
| | Sort by Points | Sort tasks by assigned points. |
| | Sort by Priority | Sort tasks by priority level. |
| **Task Filtering** | Clear All | Reset to default view. |
| | Filter by Labels | Filter tasks by assigned labels. |
| | Filter by Points | Filter tasks by number of points. |
| | Filter by Priority | Filter tasks by priority level. |
| | Filter by Creation Date | Filter tasks by creation date. |
| | Filter by Start Date | Filter tasks by start date. |
| | Filter by Due Date | Filter tasks by due date. |
| | Filter by Created By | Filter tasks by creator. |
| | Filter by Subtask | Filter tasks containing subtasks. |
| | Filter by Assigned To | Filter tasks by assignee. |
| **Project Statistics** | Unfinished Tasks | Number of incomplete tasks. *(Pro Team plans only)* |
| | Done Tasks | Number of completed tasks. *(Pro Team plans only)* |
| | To-do Tasks | Tasks in "To-Do" state. *(Pro Team plans only)* |
| | Doing Tasks | Tasks currently in progress. *(Pro Team plans only)* |
| | Workload Distribution | View workload across team members. *(Pro Team plans only)* |
| | Project Lead Workload | View workload for project leads. *(Pro Team plans only)* |
| | Project Health | Monitor overall project health. *(Pro Team plans only)* |
| | Track Progress | Track progress on a per-project basis. *(Pro Team plans only)* |
| **Task Views** | Backlog View | Tasks yet to be started or assigned. |
| | Stats View | Statistics related to tasks. *(Pro Team plans only)* |
| | List View | Tasks in traditional list format. |
| | Kanban View | Tasks in Kanban board format. |
| **Task Actions** | Create Task | Add new tasks within projects. |
| | View Task | Access details of specific tasks. |
| | Move Task Between States | Update task stages. |
| | Update Task | Edit or update task details. |
| | Add Subtask | Break down tasks with subtasks. *(Pro Team plans only)* |
| | Comment | Add comments to tasks. |
| | Attach Files | Upload and attach files to tasks. |
| **Task Custom Settings** | Date | Set due or start dates. |
| | Labels | Assign labels for organization. |
| | Priority | Set task priority levels. |
| | Assign | Assign tasks to team members. |
| | Status | Define task status. |
| | Title | Set or edit task titles. |
| | Points | Assign points for estimation. |
---
# Calendar App
The Calendar App allows for scheduling events, managing calendars, and integrating with external calendar services. It supports extensive event customization and participant management.
---
## 1. Event Actions
- **Create Events**: Add new events to calendars.
- **Delete Event**: Permanently remove events.
- **Update Event**: Modify existing events (e.g., time, description, participants).
---
## 2. Event Custom Settings
When creating or updating an event, the following custom settings are available:
- **Manage Participants & Permissions**: Add participants and assign their permissions (e.g., view or edit access).
- **Link for Online Meeting**: Provide a link for an online meeting (e.g., Zoom, Google Meet, Teams).
- **Date & Time**: Set or update the event's date and time.
- **Description**: Add or update the event description.
- **Calendar**: Select which calendar the event should be added to.
- **Title**: Set or change the title of the event.
- **Location**: Set the event location (optional).
---
## 3. Calendar Actions
- **Create Calendars**: Organize events with new calendars.
- **Delete Calendar**: Remove calendars and associated events permanently.
- **Update Calendar**: Modify existing calendars (e.g., name, color, permissions).
---
## 4. Calendar Custom Settings
When creating or updating a calendar, the following custom settings are available:
- **Manage Members & Permissions**: Control who has access to the calendar and their permissions.
- **Description**: Set or update the calendar description.
- **Name**: Set or change the name of the calendar.
- **Color**: Customize the color of the calendar for identification.
---
## 5. Integrations
- **Google Calendar Integration**: Synchronize events and calendars with Google Calendar. *(Available in Pro Team and Pro Team Unlimited plans.)*
---
## Summary of Calendar App Features
| Category | Feature | Description |
| :--------------------------- | :------------------------------- | :----------------------------------------------------------------------- |
| **Event Actions** | Create Events | Create new events in the calendar. |
| | Delete Event | Permanently delete events from the calendar. |
| | Update Event | Modify existing events (e.g., time, description, participants). |
| **Event Custom Settings** | Manage Participants & Permissions | Add participants to events and set their permissions. |
| | Link for Online Meeting | Provide a link for online meetings (e.g., Zoom link). |
| | Date & Time | Set or update the date and time of events. |
| | Description | Add or update event descriptions. |
| | Calendar | Choose which calendar the event belongs to. |
| | Title | Set or update event titles. |
| | Location | Set the event location (optional). |
| **Calendar Actions** | Create Calendars | Create new calendars. |
| | Delete Calendar | Permanently delete calendars. |
| | Update Calendar | Modify existing calendars (name, color, permissions). |
| **Calendar Custom Settings** | Manage Members & Permissions | Control calendar access and permissions. |
| | Description | Set or update calendar descriptions. |
| | Name | Set or change calendar names. |
| | Color | Customize calendar colors. |
| **Integrations** | Google Calendar Integration | Sync events and calendars with Google Calendar. *(Pro Team plans only)* |
---
# Chat App
The Chat App facilitates real-time communication, file sharing, and collaboration. It supports call rooms, comprehensive messaging features, and channel management.
---
## 1. Call Rooms
- **Schedule a Room**: Plan call rooms in advance for specific times.
- **Instant Room**: Create immediate call rooms.
- **Create Permanent Room**: Establish always-available rooms for team members. *(Limited to 1 room with up to 10 users in Community Plan.)*
- **Mark Call Rooms as Favorites**: Add call rooms to the Chat app sidebar as favorites.
**Note:** In the Community Plan, you have access to 1 permanent room with up to 10 users. Pro Team plans offer more rooms and participants.
### Room Custom Settings
- **Manage Members & Permissions**: Control room access and permissions.
- **Description**: Set or update room descriptions.
- **Name**: Set or change room names.
- **Receive Call Start Notification**: Toggle on/off notifications when the call starts.
### Additional Call Features
- **Create Event with Cynoia Call Link**: Generate event links for Cynoia calls.
- **Team Members Calls**: Initiate calls directly with team members.
- **Instant Room in Channels**: Create instant call rooms within channels. *(Available in Pro Team and Pro Team Unlimited plans.)*
- **Minimize Call View**: Navigate through the Cynoia app while keeping the call in a minimized view.
---
## 2. Team Members
- **Team Members**: Interact with team members through calls, messages, or room creation.
- **Mute Notifications**: Mute notifications from a specific member either permanently or temporarily.
- **Inspect Member Information**: View details about a member, including last active status, local timezone, bio, email, and phone number.
- **Mark Discussion as Favorite**: Mark discussions with specific members as favorites for quick access.
- **Inspect Pinned Messages**: View pinned messages from discussions with a specific member for easy reference.
- **Inspect Media and Links**: Access media and links exchanged during discussions with a member.
---
## 3. Messages
### Send Messages
- Send messages in chat rooms or channels.
### Message Content and Actions
- **Emojis**: Send and react with emojis.
- **Voice Messages**: Send voice messages.
- **Text & Styled Text**: Send text messages with formatting (e.g., bold, italic).
- **Pin Message**: Set messages as announcements for the entire channel or pin important messages privately to save them in a separate list for easy access and emphasis.
- **React**: React to messages with emojis.
- **Edit Message**: Edit previously sent messages.
- **Forward Message**: Forward messages to others.
- **Reply to Message**: Reply directly to specific messages in threads.
- **Send Files**: Share files, documents, or media.
- **Mention**: Mention team members using their handle (e.g., @username).
- **Record Screen**: Record and share screen in chat. *(Available in Pro Team and Pro Team Unlimited plans.)*
- **Polls**: Create polls within chat rooms. *(Available in Pro Team and Pro Team Unlimited plans.)*
---
## 4. Channels
### Browse Channels
- **Public Channels**: View and join public channels.
- **Private Channels**: Access private channels you belong to.
- **Favorite Channels**: Easily access channels marked as favorites.
- **Pinned Messages**: View pinned messages within a specific channel for quick reference.
- **Media and Links**: Access media and links exchanged inside a specific channel.
**Note:** In the Community Plan, you can create up to 5 channels; the Pro Team Plan allows up to 50 channels, and the Pro Team Unlimited Plan offers unlimited channels.
### Create Channels
- **Create Channels**: Set up new chat channels for topics or teams.
### Channel Custom Settings
- **Manage Members & Permissions**: Control membership and permissions.
- **Visibility**: Set channel as public or private.
- **Description**: Set or update channel descriptions.
- **Name**: Set or change channel names.
- **Favorite Channels**: Mark channels as favorites.
- **Edit Channels**: Modify existing channel settings.
- **Mute Notifications**: Mute channel notifications either permanently or temporarily.
- **Leave Channel**: Option to leave a channel you no longer wish to be a part of.
- **Delete Channel**: Permanently delete a channel if it is no longer needed.
---
## Summary of Chat App Features
| Category | Feature | Description |
| :---------------------------- | :------------------------------ | :------------------------------------------------------------------------------ |
| **Call Rooms** | Schedule a Room | Schedule a call room for a specific time. |
| | Instant Room | Create an instant room for immediate calls. |
| | Create Permanent Room | Create a permanent room for team members to join anytime. *(Limited to 1 room in Community Plan)* |
| **Room Custom Settings** | Manage Members & Permissions | Control room access and permissions. |
| | Description | Set or update room descriptions. |
| | Name | Set or change room names. |
| **Additional Call Features** | Create Event with Cynoia Call Link | Generate event links for Cynoia calls. |
| | Team Members Calls | Initiate calls directly with team members. |
| | Instant Room in Channels | Create an instant call room within a channel. *(Pro Team plans only)* |
| **Team Members** | Team Members | Interact through calls, messages, or room creation. |
| **Messages** | Send Messages | Send messages in chat rooms or channels. |
| **Message Content and Actions**| Record Screen | Record and share screen in chat. *(Pro Team plans only)* |
| | Emojis | Send and react with emojis in messages. |
| | Voice Messages | Send voice messages in chat. |
| | Text & Styled Text | Send formatted text messages. |
| | Pin Message | Pin important messages. |
| | React | React to messages with emojis or reactions. |
| | Edit Message | Edit previously sent messages. |
| | Forward Message | Forward messages to others. |
| | Reply to Message | Reply to specific messages in a thread. |
| | Send Files | Share files or media in chat. |
| | Mention | Mention team members using @username. |
| | Polls | Create polls within chat rooms. *(Pro Team plans only)* |
| **Channels** | Browse Channels | Browse and join available channels. |
| | Public Channels | Access public channels. |
| | Private Channels | Access private channels you belong to. |
| | Create Channels | Create new chat channels. |
| **Channel Custom Settings** | Manage Members & Permissions | Manage channel members and permissions. |
| | Visibility | Adjust channel visibility (public or private). |
| | Description | Set or update channel descriptions. |
| | Name | Set or change channel names. |
| | Favorite Channels | Mark channels as favorites. |
| | Edit Channels | Edit existing channel settings. |
---
# Notes App
The Notes App allows for creating, organizing, and sharing notes. It supports folders, collections, and collaboration with team members.
---
## 1. Favorite Notes
- **Pin Favorites**: Mark specific folders or notes as favorites for quick access by pinning them above other items.
---
## 2. Folder Management
- **Manage Folders**: Create, view, edit, and delete folders to organize notes. *(Up to 5 folders per collection in Community Plan.)*
- **Add Notes to Folders**: Add notes to specific folders.
- **Move/Remove Notes**: Move notes between folders or remove them from folders.
---
## 3. Notes Management
- **Manage Notes**: Create, view, edit, and delete individual notes. *(Up to 100 notes in Community Plan.)*
- **Private Notes**: Create notes that are only accessible to you. *(Up to 100 notes in Community Plan.)*
- **Share Internally**: Share notes with internal users within your organization for collaboration. *(Permissions management not available in Community Plan.)*
---
## 4. Collections Management
- **Manage Collections**: Create, view, edit, and delete collections of notes. *(Up to 5 collections in Community Plan.)*
- **Share Internally**: Share collections with internal team members. *(Permissions management not available in Community Plan.)*
- **Manage Members & Permissions**: Manage who has access to a collection and set their permissions (e.g., view-only, edit). *(Available in Pro Team and Pro Team Unlimited plans.)*
---
## 5. Trash Management
- **Trash**: Delete notes and folders by moving them into a trash bin where they stay for 30 days before getting permanently deleted.
---
## 6. Sorting and Filtering
- **Sort and Filter**: Easily sort and filter notes and folders based on criteria such as date, title, or tags to find what you need quickly.
---
## Summary of Notes App Features
| Category | Feature | Description |
| :------------------------ | :---------------------------- | :----------------------------------------------------------------------------------------------------------- |
| **Favorite Notes** | Pin Favorites | Pin favorite folders or notes for quick access. |
| **Folder Management** | Manage Folders | Organize notes within folders. *(Up to 5 folders per collection in Community Plan)* |
| | Add Notes to Folders | Add notes to specific folders. |
| | Move/Remove Notes | Move or remove notes between folders. |
| **Notes Management** | Manage Notes | Create, view, edit, and delete notes. *(Up to 100 notes in Community Plan)* |
| | Private Notes | Create notes accessible only to you. *(Up to 100 notes in Community Plan)* |
| | Share Internally | Share notes with internal users for collaboration. *(Permissions management not available in Community Plan)* |
| **Collections Management** | Manage Collections | Organize notes into collections. *(Up to 5 collections in Community Plan)* |
| | Share Internally | Share collections with internal team members. *(Permissions management not available in Community Plan)* |
| | Manage Members & Permissions | Control access and permissions for collections. *(Pro Team plans only)* |
| **Trash Management** | Trash | Move deleted notes and folders to trash for 30 days. |
| **Sorting and Filtering** | Sort and Filter | Sort and filter notes and folders by various criteria. |
---
# Roles and Permissions
Cynoia offers robust roles and permissions across the platform, ensuring appropriate access and control for different users.
**Note:** Advanced administrative controls and custom roles are available in **Pro Team** and **Pro Team Unlimited** plans.
---
## 1. Organization Roles & Permissions
### Owner
- **Manage Roles**: Can manage the roles within the organization. *(Pro Team plans only)*
- **Manage Permissions**: Can assign and modify permissions for users. *(Pro Team plans only)*
- **Manage Members & Groups**: Can manage members and groups. *(Pro Team plans only)*
- **Delete Organization**: Can delete the organization.
- **Manage Subscription**: Can manage the organization's subscription.
### Moderator
- **Moderate User Content**: Can moderate user content across all apps (e.g., Chat, Notes, Projects). *(Pro Team plans only)*
- **Manage App Settings**: Can manage settings for all apps. *(Pro Team plans only)*
- **Manage Users**: Can manage user roles or permissions. *(Pro Team plans only)*
### Editor
- **Add and Edit Content**: Can add and edit content across various apps. *(Pro Team plans only)*
- **Cannot Manage App Settings**: Cannot manage app settings.
### Viewer
- **View Content Only**: Can view content from all apps.
- **Cannot Add/Edit/Delete Content**: Cannot add, edit, or delete any items.
---
## 2. Projects Roles & Permissions
### Editor
- **Create Private Projects**: Can create private projects. *(Pro Team plans only)*
- **Create Tasks**: Can create tasks within projects.
- **Edit Tasks**: Can edit tasks within a project.
- **Delete Tasks**: Can delete tasks within a project.
- **View Stats & Backlog**: Can view project statistics and backlog. *(Available in Pro Team plans only)*
- **Leave Project**: Can leave a project.
- **Manage Private Project Settings**: Can manage their private project's settings (status, assignees, priority, points, labels, due date). *(Pro Team plans only)*
- **Add/Edit/Delete Comments**: Can add comments and edit/delete their comments in private projects.
- **Cannot Delete Projects**: Cannot delete entire projects.
- **Cannot Edit Project Settings**: Cannot edit project settings (e.g., project name, members) beyond their private projects.
- **Cannot Manage Users**: Cannot manage users associated with a project.
### Viewer
- **Edit Assigned Tasks**: Can edit tasks assigned to them.
- **View Stats & Backlog**: Can view project statistics and backlog. *(Available in Pro Team plans only)*
- **Leave Project**: Can leave a project.
- **Cannot Delete/Create Tasks**: Cannot delete or create tasks.
- **Cannot Create Private Projects**: Cannot create private projects.
- **Cannot Delete/Edit Projects**: Cannot delete or edit projects.
- **Cannot Manage Users**: Cannot manage users associated with a project.
---
## 3. Chat Roles & Permissions
### Editor
- **Create Private Rooms**: Can create chat rooms.
- **Create & Edit Chat Content**: Can create and edit chat content (e.g., pinned messages, announcements).
- **Manage Rooms**: Can manage settings for rooms they create.
- **Browse Channels**: Can browse and join channels.
- **Edit & Delete Own Messages**: Can edit and delete their own messages.
- **Create Polls**: Can create polls within chat rooms. *(Available in Pro Team plans only)*
- **Cannot Manage Users**: Cannot manage users in chat.
- **Cannot Edit/Delete Others' Messages**: Cannot edit or delete messages from other users.
- **Cannot Manage Integrations**: Cannot manage external integrations with chat apps.
### Viewer
- **Create Private Rooms**: Can create private chat rooms.
- **Manage Rooms**: Can manage settings for rooms they create.
- **Browse Channels**: Can browse and access public channels.
- **View Pinned Messages & Attachments**: Can view pinned messages and attachments.
- **Edit & Delete Own Messages**: Can edit and delete their own messages.
- **Cannot Create/Edit Chat Content**: Cannot create announcements or pinned messages.
- **Cannot Create Polls**: Cannot create polls within chat rooms.
- **Cannot Manage Users**: Cannot manage users in chat.
- **Cannot Manage Integrations**: Cannot manage external integrations with chat apps.
---
## 4. Rooms Roles & Permissions
### Editor
- **Create Instant Rooms**: Can create instant rooms for immediate meetings.
- **Schedule Rooms**: Can schedule rooms for future meetings.
- **Start Video Calls in Channels**: Can initiate video calls within channels. *(Available in Pro Team plans only)*
- **Cannot Create Permanent Rooms**: Cannot create permanent rooms beyond plan limits.
- **Cannot Modify Room Settings**: Cannot modify settings of existing rooms.
- **Cannot Remove Participants**: Cannot remove participants from rooms.
- **Cannot Record Meetings**: Cannot record meetings.
### Viewer
- **One-on-One Calls**: Can initiate one-on-one calls.
- **Cannot Create Instant/Scheduled Rooms**: Cannot create instant or scheduled rooms.
- **Cannot Start Video Calls in Channels**: Cannot initiate video calls in channels.
- **Cannot Manage Rooms**: Cannot create permanent rooms, modify room settings, remove participants, or record meetings.
---
## 5. Notes Roles & Permissions
### Editor
- **Manage Private Notes**: Can create, view, edit, and delete private notes.
- **Manage Collections**: Can create, view, edit, and delete collections of notes. *(Limited by plan in Community Plan)*
- **Share Collections Internally/Externally**: Can share collections both internally and externally. *(Public sharing not available in Community Plan)*
- **Manage Members & Permissions**: Can manage members and permissions for shared collections. *(Available in Pro Team plans only)*
- **Add/Move/Remove Notes in Folders**: Can add notes to folders, move them between folders, or remove them.
- **Cannot Share Restricted Collections**: Cannot share collections or notes that are restricted.
### Viewer
- **Manage Private Notes**: Can create, view, edit, and delete private notes.
- **Cannot Manage Collections/Notes/Folders**: Cannot create, view, edit, or delete collections, notes, or folders beyond private notes.
- **Cannot Share Collections Internally/Externally**: Cannot share collections internally or externally.
- **Cannot Manage Members & Permissions**: Cannot manage members or permissions for collections.
---
# Cynoia Pricing Plans and Feature Matrix
---
## Pricing Overview
| Plan | Community Plan | Pro Team Plan | Pro Team Unlimited Plan |
| :------------------------- | :------------------------- | :------------------------- | :------------------------- |
| **Ideal For** | Small teams exploring Cynoia | Growing teams needing advanced collaborative features | Businesses requiring comprehensive features and enhanced security |
| **Monthly Price** | **Free** | **€12** per user | **€249** per workspace |
| **Annual Price** | **Free** | **€120** per user | **€2490** per workspace |
| **Annual Price Benefits** | Free | 2 months for free | 2 months for free |
| **Users** | Up to 10 | Unlimited (paid per user) | Unlimited |
| **Projects** | Unlimited | Unlimited | Unlimited |
| **Tasks** | Limit of 500 tasks | Unlimited | Unlimited |
| **File Storage Workspace** | 100 GB | 1 TB | 2 TB |
| **Support** | Community (Forums, FAQs) | Email (Business Hours) | Priority via Live Chat and Email |
| **Training** | Monthly Webinars | Monthly Webinars | Monthly Webinars |
---
## Feature Matrix
### **Core Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :------------------------------------------------ | :-------------------------------------- | :------------------------------------- | :--------------------------------------- |
| **Basic Task Management** | ✓ | ✓ | ✓ |
| **Advanced Task Management** (Subtasks, Global Project Stats) | X | ✓ | ✓ |
| **Unlimited Projects** | ✓ | ✓ | ✓ |
| **Task Creation Limit** | 500 Tasks | Unlimited | Unlimited |
| **Real-Time Collaboration (Chat)** | ✓ | ✓ | ✓ |
| **Call Rooms** | 1 permanent room (Up to 10 users) | ✓ (Limit of 10 permanent rooms, 20 users per call) | ✓ (Unlimited permanent rooms, 20 users per call) |
| **Notes App** | ✓ (No public sharing) | ✓ (Public sharing) | ✓ (Public sharing) |
| **File Sharing** | ✓ (No public sharing) | ✓ (Public sharing, up to 2 GB per file) | ✓ (Larger file sharing) |
| **File Storage Workspace** | 100 GB | 1 TB | 2 TB |
| **Mobile Apps (iOS & Android)** | Coming Soon | Coming Soon | Coming Soon |
### **Project Management Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :------------------------------------------------- | :------------- | :------- | :----------------- |
| **Task Views: Kanban, List, Backlog** | ✓ | ✓ | ✓ |
| **Task Customization** (Labels, Priorities, Due Dates) | ✓ | ✓ | ✓ |
| **Subtasks** | X | ✓ | ✓ |
| **Comments on Tasks** | ✓ | ✓ | ✓ |
| **Project Statistics** (Member Workload, Health Metrics) | X | ✓ | ✓ |
### **Chat and Video Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :---------------------------- | :------------- | :--------- | :----------------- |
| **Chat Channels** | Up to 5 channels | Up to 50 channels | Unlimited channels |
| **Chat History** | Unlimited | Unlimited | Unlimited |
| **Channel Management** (Public/Private Channels) | ✓ | ✓ | ✓ |
| **Message Actions** (Emojis, Reactions, Mentions) | ✓ | ✓ | ✓ |
| **File Sharing in Chat** | ✓ | ✓ | ✓ |
| **Screen Sharing** | ✓ | ✓ | ✓ |
| **Voice Messages** | ✓ | ✓ | ✓ |
| **Pinned Messages** | ✓ | ✓ | ✓ |
| **Polls in Chat** | ✕ | ✓ | ✓ |
| **Video Calls in Channels**| ✕ | ✓ | ✓ |
| **Screen Recording Sharing** | ✕ | ✓ | ✓ |
### **Calendar Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :------------------------------------------------- | :------------- | :------- | :----------------- |
| **Calendar App** | ✓ | ✓ | ✓ |
| **Event Management** | ✓ | ✓ | ✓ |
| **Event Customization** (Online Meeting Links, Descriptions) | ✓ | ✓ | ✓ |
| **Google Calendar Integration** | ✕ | ✓ | ✓ |
| **Advanced Integrations** (Multiple Calendars, External Apps) | ✕ | ✓ | ✓ |
### **Notes Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :--------------------------------------------- | :------------------------------------- | :--------------------------------- | :--------------------------------- |
| **Workspace Notes** | Up to 100 notes (No public sharing) | Unlimited notes (Public sharing) | Unlimited notes (Public sharing) |
| **Private Notes** | 100 notes (No public sharing) | Unlimited notes (Public sharing) | Unlimited notes (Public sharing) |
| **Internal Sharing Notes**| ✓ | ✓ | ✓ |
| **Public Sharing of Notes** | ✕ | ✓ | ✓ |
| **Folder Management** (Notes Collections) | 5 folders per collection | 100 | Unlimited |
| **Collections Management** (Grouping Notes) | 5 | 100 | Unlimited |
| **Permissions Management** (Share with Internal Users) | ✕ | ✓ | ✓ |
### **Integrations**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :-------------------------------------- | :------------- | :------- | :----------------- |
| **Basic Integrations** (Google Calendar) | ✕ | ✓ | ✓ |
### **Security Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :------------------------------------------- | :------------- | :----------------------------- | :------------------------ |
| **Two-Factor Authentication (2FA)** | ✓ | ✓ | ✓ |
| **Single Sign-On (SSO) via SAML 2.0** | ✕ | Available as Add-On (€3 per user/month) | Included for all users |
| **Advanced Administrative Controls** (Custom Roles) | ✕ | ✓ | ✓ |
### **Customization and Administrative Features**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :---------------------- | :------------- | :------- | :----------------- |
| **Custom Groups** | ✕ | ✓ | ✓ |
| **Custom Subdomain** | ✕ | ✓ | ✓ |
| **Custom Roles** | ✕ | ✓ | ✓ |
| **Priority Support** | ✕ | ✓ | ✓ |
### **Support and Training**
| Features | Community Plan | Pro Team | Pro Team Unlimited |
| :------------- | :-------------------------- | :-------------------------- | :---------------------------- |
| **Support** | Community Support (Helpdesk) | Email Support (Business Hours) | Email Support (Business Hours) |
| **Training** | Monthly Webinars | Monthly Webinars | Monthly Webinars |
### **Additional Options**
| Features | Availability |
| :--------------------------------- | :----------------------------------------------------------- |
| **Extra Storage** | **€5** per additional 100 GB per month |
| **Advanced Security Module** | **€3** per user per month (Included in Pro Team Unlimited) |
| **Additional Video Call Participants** | **€20** per month per additional 10 users per call |
---
## Discounts and Trials
- **14-Day Free Trial**: Test the **Pro Team Unlimited** with no commitment.
- **Annual Commitment Discount**: Save 2 months by choosing annual billing.
---
# Cynoia how-to guides
## ---
# 1\. How to invite team members to your organization
## Introduction
Inviting your team members to Cynoia allows you to collaborate effectively by sharing projects, tasks, calendars, and more. This guide will walk you through the steps to invite team members to your organization.
---
## Steps to Invite Team Members
### **Step 1: Access Organization Settings**
1. After logging in, look at the **bottom-left corner** of the left sidebar on the dashboard.
2. Click on **Organization Settings**.
### **Step 2: Navigate to the Teams Tab**
1. In the Organization Settings page, you'll see several tabs in the sidebar.
2. Click on the **Teams** tab to manage your team members.
### **Step 3: Invite a New Member**
1. In the Teams tab, locate the **Invite a new member** purple button at the top-right corner.
2. Click on this button to open the invitation form.
### **Step 4: Fill Out the Invitation Form**
1. **Email Address**: Enter the email address of the team member you wish to invite.
- To invite multiple members, add their email addresses one by one by repeating this process.
2. **Role**: Select the role you want to assign to the new member:
- **Owner**: Has full access to manage the organization, settings, and members.
- **Editor**: Can create and edit content across apps.
- **Viewer**: Can view content but cannot make changes.
### **Step 5: Send the Invitation**
1. Review the information you've entered.
2. Click **Send** to send the invitation.
### **Step 6: Await Acceptance**
1. The invited member will receive an email with instructions on how to join your organization.
2. Once they accept the invitation and create their account, they will appear as **Active** in your organization's member list.
3. If they haven't accepted the invitation yet, they will appear with a **Pending** label.
---
## Simplified Steps (For Chatbots and Emails)
1. Go to **Organization Settings** (bottom-left sidebar).
2. Click on **Teams** tab.
3. Click **Invite a New Member**.
4. Enter the email address and select a role (Owner, Editor, Viewer).
5. Click **Send**.
6. Wait for the member to accept the invitation.
---
## Tips
- **Check for Typos**: Ensure email addresses are entered correctly to avoid sending invitations to the wrong person.
- **Inform Your Team**: Let your team members know to expect an invitation from Cynoia.
- **Resend Invitations**: If a team member hasn't received the invitation, delete the pending invitation and send a new one.
---
## FAQs
**Q1: The invited member didn't receive the invitation email. What should I do?**
- Ask them to check their spam or junk folders.
- Verify that you've entered the correct email address.
- If necessary, delete the pending invitation and send a new one.
**Q2: How many team members can I invite on the different plans?**
- **Community Plan**: Allows up to **10 users** per workspace.
- **Pro Team Plan**: Pricing is per user; you can invite as many users as needed, paying per user.
- **Pro Team Unlimited**: Offers **unlimited users** per workspace.
**Q3: Can I invite external collaborators or clients?**
- Yes, you can invite external users by following the same steps. Assign appropriate roles to control their access.
---
# 2\. How to add members to a project
## Introduction
Adding team members to your projects promotes collaboration and ensures everyone involved has access to the necessary tasks and information. Follow these steps to add members to your project.
---
## Steps
### **Step 1: View Your Projects**
1. Navigate to the **Projects App** from the dashboard.
### **Step 2: Access Project Settings**
1. Each project has **three dots (...)** at the top-right.
2. Click on these **three dots** to access the project settings.
### **Step 3: Manage Members**
1. From the popup menu, click **Manage members**.
### **Step 4: Add Members**
1. A list of your project team members will appear.
2. Type their name or email and select the member you want to add.
3. Assign a role for each member within the project (Viewer by default, Editor or Moderator).
4. Click **Add** to confirm.
### **Step 5: Confirmation**
- The selected members now have access to the project.
- They will receive a notification about being added.
---
## Simplified Steps
1. In **Projects App**, find your project.
2. Click the **three dots (⋮)** next to the project name.
3. Select **Manage Members**.
4. Add team members by searching their name or email.
5. Assign a role (Editor or Viewer).
6. Click **Add**.
---
## Tips
- **Assign Appropriate Roles**: Ensure you assign the correct role to each member.
- **Communicate Changes**: Inform your team members when they are added to a project.
---
## FAQs
**Q1: Can I add members who are not part of my organization?**
- No, you need to invite them to your organization first. See "How to invite team members to your organization" for instructions.
**Q2: What roles can I assign to project members?**
- **Editor**: Can create and edit tasks within the project.
- **Viewer**: Can view tasks but cannot make changes.
**Q3: Can I change a member's role after adding them to a project?**
- Yes, access **Manage Members** again, find the member, and change their role.
# 3\. How to create and assign tasks
## Introduction
Tasks are essential components of any project. Creating and assigning tasks helps organize work and delegate responsibilities among team members.
---
## Steps
### **Step 1: Open the Project**
1. Go to the **Projects App**.
2. Select the project where you want to create tasks.
### **Step 2: Create a Task**
1. In the project, locate the **New Task** button at the top right.
2. Click **New Task** to open the task creation form.
### **Step 3: Enter Task Details**
1. **Title**: Enter a descriptive title for the task.
2. **Description**: Add necessary details or instructions.
3. **Status**: Set the status of the task (e.g., Backlog, To Do, In Progress).
4. **Assignee**: Assign the task to a team member by selecting their name.
5. **Priority**: Choose the priority level (High, Medium, Low).
6. **Points**: For agile estimation, enter the story points.
7. **Labels**: Add labels to categorize the task.
8. **Start and Due Date**: Set start and end dates using the calendar.
### **Step 4: Save the Task**
1. Review the task details.
2. Click **Create Task** to add it to the project.
### **Step 5: Notify the Assignee**
- The assigned team member will receive a notification about the new task.
---
## Simplified Steps
1. Open a project in the **Projects App**.
2. Click **New Task**.
3. Fill in the task details (Title, Description, etc.).
4. Assign the task to a team member.
5. Click **Create Task**.
---
## Tips
- **Provide Clear Instructions**: A detailed description helps the assignee understand what's expected.
- **Set Realistic Deadlines**: Ensure start and due dates are achievable.
- **Use Labels and Points**: Labels help categorize tasks; points aid in estimating effort.
---
## FAQs
**Q1: Can I assign a task to multiple team members?**
- Currently, tasks can be assigned to one primary assignee. You can mention others in the task comments.
**Q2: How do I edit a task after it's been created?**
- Open the task and click **Edit** to modify its details.
**Q3: Can I create subtasks?**
- Yes, in **Pro Team** plans, you can add subtasks to break down complex tasks.
---
# 4\. How to create a new project
## Introduction
Creating a new project in Cynoia allows you to organize tasks, collaborate with team members, and manage your work efficiently.
---
## Steps
### **Step 1: Access the Projects App**
1. From the dashboard, click on the **Projects App** in the sidebar.
### **Step 2: Create a New Project**
1. In the Projects App, click on the **New Project** button at the top-right corner.
### **Step 3: Enter Project Details**
1. **Color Icon**: Select a color or icon to represent your project.
2. **Project Name**: Enter a name for your project.
3. **Description**: (Optional) Add a brief description of the project.
4. **Project Visibility**: Choose the visibility:
- **Public**: Accessible to all workspace members.
- **Private**: Only accessible to project members.
5. Click on the **Invite Members** tab.
6. Add team members by entering their email or selecting their name.
7. Assign a role (Editor or Viewer) for each member.
8. Add as many members as needed.
### **Step 4: Save the Project**
1. Review the project settings and added members.
2. Click **Create Project** to finalize.
---
## Simplified Steps
1. In **Projects App**, click **New Project**.
2. Enter project details (Name, Description, etc.).
3. Set project visibility (Public or Private).
4. Invite team members and assign roles.
5. Click **Create Project**.
---
## Tips
- **Choose a Distinctive Icon and Color**: Helps in quickly identifying the project.
- **Add Members Immediately**: Inviting team members during creation saves time.
- **Set the Correct Visibility**: Ensure only the intended audience can access the project.
---
## FAQs
**Q1: Can I add or remove team members after creating the project?**
- Yes, you can manage members anytime by accessing project settings.
**Q2: What is the difference between a public and a private project?**
- **Public**: Accessible by all workspace members.
- **Private**: Only accessible by members you add to the project.
**Q3: Can I change the project's visibility later?**
- Yes, edit the project settings to change the visibility.
# 5\. How to customize your project settings
## Introduction
Customizing your project settings allows you to tailor the project to meet your team's needs, update information, and adjust visibility.
---
## Steps
### **Step 1: Open Your Project**
1. Navigate to the **Projects App**.
2. Find and open the project you wish to customize.
### **Step 2: Access Project Settings**
1. Click on the **three dots (⋮)** at the top-right next to the project name.
### **Step 3: Edit Project**
1. From the dropdown menu, select **Edit Project**.
### **Step 4: Adjust Project Settings**
1. **Project Name**: Modify if needed.
2. **Description**: Update the project description.
3. **Visibility**: Change between Public and Private.
4. **Color Icon**: Change the project's color or icon.
### **Step 5: Save Changes**
1. After making changes, click **Save Changes**.
---
## Simplified Steps
1. Open the project in **Projects App**.
2. Click **three dots (⋮)** next to the project name.
3. Select **Edit Project**.
4. Adjust settings as needed.
5. Click **Save Changes**.
---
## Tips
- **Regular Updates**: Keep the project information current.
- **Inform Team Members**: Notify your team of significant changes.
---
## FAQs
**Q1: Can I change the project lead?**
- Yes, in the **Manage Members** section, assign the lead role to another member.
**Q2: Will changing visibility affect current members?**
- Changing from Private to Public makes the project accessible to all workspace members; changing to Private limits access to added members only.
**Q3: Can I customize the columns in Kanban view?**
- Yes, you can edit column names and add new columns in the project's settings under **Customize Columns**.
---
# 6\. How to use different task views (Kanban, List, Backlog)
## Introduction
Cynoia offers multiple task views to help you visualize and manage tasks effectively, including Kanban, List, and Backlog views.
---
## Steps
### **Step 1: Open Your Project**
1. Go to the **Projects App**.
2. Select the project you want to view.
### **Step 2: Switch Between Views**
1. Under the project name, you'll see options:
- **Kanban View**: Visualize tasks in columns.
- **List View**: Display tasks in a list format.
- **Backlog View**: View tasks not yet started or assigned.
2. Click on the desired view to switch to it.
### **Step 3: Use Each View Effectively**
- **Kanban View**:
- Drag and drop tasks between columns
- Visualize workflow stages
- Update task status quickly
- **List View**:
- See detailed information
- Sort and filter tasks easily
- View assignees and due dates
- **Backlog View**:
- Manage upcoming tasks
- Prioritize future work
- Plan sprints
---
## Simplified Steps
1. In a project, locate view options under the project name.
2. Click **Kanban**, **List**, or **Backlog** to switch views.
3. Use the view's features to manage tasks accordingly.
---
## Tips
- **Choose the Right View**: Different views suit different needs.
- **Customize Columns**: Adjust Kanban columns to match your workflow.
- **Regular Backlog Review**: Keep your backlog organized.
---
## FAQs
**Q1: Can I customize the task fields displayed in List View?**
- Currently, List View displays standard task fields, but you can sort and filter tasks.
**Q2: Are changes in one view reflected in others?**
- Yes, updates made in any view are reflected across all views in real-time.
**Q3: Can I create custom views?**
- Custom views are not currently available but may be added in future updates.
---
# 7\. How to filter and sort tasks and projects
## Introduction
Filtering and sorting help you focus on specific tasks or projects, making it easier to manage your workload efficiently.
---
## Steps for Filtering and Sorting Tasks
### **Step 1: Open Your Project**
1. Navigate to the **Projects App**.
2. Select the project containing tasks you wish to filter or sort.
### **Step 2: Access Filter and Sort Options**
1. At the top of the tasks section, click on the **Filter** or **Sort** icons.
### **Step 3: Apply Filters**
1. Choose filter criteria such as:
- **Status**: Task statuses
- **Labels**: Task labels
- **Priority**: Priority levels
- **Points**
- **Subtasks**
- **Created By**
- **Assigned To**
- **End Date**
- **Start Date**
- **Creation Date**
### **Step 4: Sort Tasks**
1. Select sorting criteria:
- **End Date**
- **Priority**
- **Name**
- **Points**
- **Start Date**
- **Creation Date**
---
## Steps for Projects
### **Step 1: Access Projects List**
1. In the **Projects App**, view the main projects list.
### **Step 2: Apply Filters and Sort**
1. Use available options:
- **Filters**:
- **Visibility**
- **Members**
- **Progress**
- **Creation Date**
- **Sort**:
- **Name**
- **Progress**
- **Creation Date**
- **Last Update**
---
## Tips
- **Combine Filters**: Use multiple filters for precise results.
- **Save Time**: Filtering helps focus on important items.
- **Reset Filters**: Remember to clear filters when done.
---
## FAQs
**Q1: Can I save my filter settings?**
- Currently, saving filter presets is not available.
**Q2: Does filtering affect other team members?**
- No, filters are user-specific and do not affect others' views.
**Q3: Can I filter tasks across all projects?**
- Filters are applied per project. Use the **Dashboard** for cross-project views.
---
# 8\. How to use the chat app for direct messaging
## Introduction
The Chat App allows you to communicate in real-time with team members, facilitating quick discussions and collaboration.
---
## Steps
### **Step 1: Open the Chat App**
1. Click on the **Chat App** in the sidebar.
### **Step 2: Find a Team Member**
1. In the **Team Members** section, browse or search for colleagues.
### **Step 3: Start a Conversation**
1. Click on the team member's name to open the chat window.
### **Step 4: Send Messages**
1. Type your message in the message field.
2. Use chat features:
- **Emojis**: Click emoji icon
- **Attach Files**: Click paperclip icon
- **Mentions**: Use @username
- **Audio Messages**: Click microphone icon
- **Rich Text**: Use formatting options
---
## Simplified Steps
1. Open **Chat App**.
2. Select a team member.
3. Type message and press **Enter**.
4. Use features as needed (emojis, files, etc.).
---
## Tips
- **Stay Professional**: Keep communications clear.
- **Use Mentions**: Ensure important messages reach the right people.
- **Organize Chats**: Use favorites for important conversations.
---
## FAQs
**Q1: Can I delete messages?**
- Yes, click on your message and select **Delete**.
**Q2: Can I mute notifications?**
- Yes, access chat settings to mute notifications.
**Q3: Can I chat with multiple team members?**
- Use channels or group chats for multiple participants.
---
# 9\. How to create and manage chat channels
## Introduction
Chat channels enable team collaboration on specific topics or projects, keeping conversations organized.
---
## Steps
### **Step 1: Open the Chat App**
1. Click on the **Chat App** in the sidebar.
### **Step 2: Create a New Channel**
1. Locate the **Channels** section in the mid-bar menu.
2. Click the **+** icon next to **Channels**.
3. Click the **Create** button in the popup menu.
### **Step 3: Enter Channel Details**
1. **Channel Name**: Provide a name.
2. **Description**: (Optional) Add details.
3. **Visibility**: Choose **Public** or **Private**.
4. **Members**: Add team members.
### **Step 4: Manage Channel Settings**
1. To edit the channel:
- Click the channel name
- Click the **three dots (⋮)**
- Modify details or manage members
---
## Simplified Steps
1. Open **Chat App**.
2. Click **+** next to **Channels**.
3. Fill in channel details and add members.
4. Click **Create**.
---
## Tips
- **Use Channels for Projects**: Organize by topic or project.
- **Set Clear Descriptions**: Help members understand the purpose.
- **Regular Member Updates**: Maintain current member list.
---
## FAQs
**Q1: What's the difference between public and private channels?**
- **Public**: Accessible to all team members
- **Private**: Only accessible to invited members
**Q2: Can I change channel visibility?**
- Yes, in channel settings
**Q3: How many channels can I create?**
- **Community Plan**: Up to 5 channels
- **Pro Team Plan**: Up to 50 channels
- **Pro Team Unlimited**: Unlimited channels
# 10\. How to create a call room
## Introduction
Call rooms allow you to conduct voice and video meetings with your team directly within Cynoia.
---
## Steps
### **Step 1: Access Call Rooms**
1. In the **Chat App**, find the **Call Rooms** section in the mid-bar menu.
### **Step 2: Create a Call Room**
1. Click on the **+** icon next to **Call Rooms**.
2. Choose from:
- **Instant Room**: For immediate meetings
- **Permanent Room**: An always-available room
- **Schedule in Calendar**: For future meetings
### **Step 3: Room Setup**
For **Instant Room**:
1. Click **Create Room**
2. Copy the call link to share
For **Permanent Room**:
1. Enter room name
2. Add description (optional)
3. Add team members
4. Click **Create Call Room**
---
## Simplified Steps
1. In **Chat App**, go to **Call Rooms**
2. Click **+** and choose room type
3. Follow setup steps for chosen room type
4. Share access with participants
---
## Tips
- **Use Instant Rooms** for spontaneous meetings
- **Permanent Rooms** work well for recurring meetings
- **Test Audio/Video** before important calls
---
## FAQs
**Q1: How many participants can join?**
- **Community Plan**: Up to 10 users
- **Pro Team Plans**: Additional capacity based on plan
**Q2: Can external users join?**
- Yes, by sharing the call link
**Q3: Are calls recorded?**
- Currently, call recording is not available
---
# 11\. How to create calendars
## Introduction
Creating calendars helps you organize events and share schedules with your team.
---
## Steps
### **Step 1: Open the Calendar App**
1. Click on the **Calendar App** in the sidebar.
### **Step 2: Create New Calendar**
1. In the right sidebar, click the **+ Create New** button.
### **Step 3: Set Calendar Details**
1. **Name**: Enter calendar name
2. **Color**: Choose a distinctive color
3. **Description**: Add optional details
4. **Members**: Add team members and assign roles
### **Step 4: Finalize Creation**
1. Review all settings
2. Click **Create Calendar**
---
## Simplified Steps
1. Open **Calendar App**
2. Click **+ Create New**
3. Enter calendar details
4. Add team members
5. Click **Create Calendar**
---
## Tips
- **Use Colors**: Different colors help identify calendars
- **Clear Names**: Choose descriptive calendar names
- **Set Permissions**: Carefully assign member access levels
---
## FAQs
**Q1: Can I sync with external calendars?**
- **Pro Team Plans** offer Google Calendar integration
**Q2: How many calendars can I create?**
- The number varies by plan tier
**Q3: Can I share calendars externally?**
- Sharing is limited to organization members
---
# 12\. How to create an event
## Introduction
Creating events helps schedule meetings, deadlines, and important dates while ensuring team alignment.
---
## Steps
### **Step 1: Access Calendar**
1. Open the **Calendar App**
2. Select the desired calendar
### **Step 2: Create Event**
1. Click the **Create Event** button or click directly on a date
2. The event creation form will open
### **Step 3: Enter Event Details**
1. **Title**: Enter event name
2. **Date & Time**: Set start and end times
3. **Description**: Add event details
4. **Calendar**: Select which calendar to use
5. **Online Meeting**: Add video call link (optional)
6. **Participants**: Invite team members
### **Step 4: Save Event**
1. Review all details
2. Click **Create Event**
---
## Simplified Steps
1. Open **Calendar App**
2. Click **Create Event**
3. Fill in event details
4. Add participants
5. Click **Create**
---
## Tips
- **Clear Titles**: Use descriptive event names
- **Add Details**: Include relevant information
- **Check Time Zones**: Verify times for remote teams
---
## FAQs
**Q1: Can I set recurring events?**
- Available in Pro Team plans
**Q2: Will participants receive notifications?**
- Yes, they'll receive email notifications
**Q3: Can I edit events after creation?**
- Yes, click the event and select **Edit**
# 13\. How to assign roles and permissions to team members
## Introduction
Assigning roles controls what team members can access and modify within your organization on Cynoia.
---
## Steps
### **Step 1: Access Organization Settings**
1. Click on **Organization Settings** at the bottom-left corner of the sidebar.
### **Step 2: Navigate to Teams**
1. In the Organization Settings, click on the **Teams** tab.
### **Step 3: Manage Roles**
1. Find the team member whose role you want to change
2. Click on their current role
3. Select from available roles:
- **Owner**: Full organization management access
- **Moderator**: Can manage settings and oversee content
- **Editor**: Can create and edit content
- **Viewer**: Can only view content
### **Step 4: Confirm Changes**
1. The role change applies immediately
2. The member will receive a notification
---
## Simplified Steps
1. Go to **Organization Settings**
2. Click **Teams** tab
3. Find team member
4. Click current role to change
5. Select new role
---
## Tips
- **Review Regularly**: Audit roles periodically
- **Document Changes**: Keep track of role assignments
- **Inform Members**: Communicate role changes
---
## FAQs
**Q1: Can I create custom roles?**
- Available in Pro Team plans
**Q2: Can roles be temporary?**
- Currently, roles remain until changed manually
**Q3: What happens if I change an owner's role?**
- Organizations must maintain at least one owner
---
# 14\. How to use subtasks to break down tasks (Pro Team Plans)
## Introduction
Subtasks help you break down larger tasks into manageable steps, improving organization and tracking. This feature is available in Pro Team plans.
---
## Steps
### **Step 1: Open Main Task**
1. Navigate to the **Projects App**
2. Open the task you want to break down
### **Step 2: Add Subtasks**
1. Locate the **Subtasks** section
2. Click **Add Subtask**
3. Enter subtask details:
- **Title**
- **Description**
- **Assignee**
- **Due Date**
- **Priority**
- **Status**
### **Step 3: Manage Subtasks**
1. Track progress independently
2. Update status as work progresses
3. Manage assignments separately from main task
### **Step 4: Monitor Completion**
1. Mark subtasks complete as finished
2. Track overall task progress through subtask completion
---
## Simplified Steps
1. Open a task
2. Click **Add Subtask**
3. Enter subtask details
4. Assign and set due dates
5. Track progress
---
## Tips
- **Keep Subtasks Small**: Create manageable chunks
- **Set Clear Deadlines**: Each subtask should have its timeline
- **Assign Appropriately**: Distribute subtasks among team members
- **Track Dependencies**: Note which subtasks depend on others
---
## FAQs
**Q1: How many subtasks can I create?**
- No strict limit, but recommend keeping it manageable
**Q2: Can subtasks have their own subtasks?**
- No, only one level of subtasks is supported
**Q3: Do subtasks affect the main task's completion?**
- Main task completion can be tied to subtask completion
- You can also manage them independently
**Q4: Can I convert a subtask to a main task?**
- Currently, tasks and subtasks remain in their original hierarchy
---
# Customer Reviews G2
| Reviewer Name | Role/Title | Business Type | Business Size | Review Date | Review Link | Review Ttitle | What do you like best about Cynoia? | What do you dislike about Cynoia? | What problems is Cynoia solving and how is that benefiting you? |
| :-------------- | :------------------------------ | :--------------- | :-------------- | :------------ | :---------------------------------------------------------------------------------------- | :------------------------------------------------ | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | :------------------------------------------------------------------------------------------------------------------------------------ | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Meriem B. | Business Development Manager | Mid-Market | (51-1000 emp.) | Jun 26, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9835731](https://www.g2.com/products/cynoia/reviews/cynoia-review-9835731) | Efficient and User-Friendly Tool | Cynoia is easy to use and implement and helps me stay organized. It integrates well with other tools and makes teamwork simple.Cynoia provides detailed statistics and analytics that help us track our progress and performance within AIESEC. The data insights allow us to identify areas for improvement, measure the success of our projects, and make informed decisions. This leads to better planning, increased efficiency, and more successful outcomes for our initiatives. | Nothing to mention. | Cynoia provides detailed statistics and analytics that help us track our progress and performance within AIESEC. The data insights allow us to identify areas for improvement, measure the success of our projects, and make informed decisions. This leads to better planning, increased efficiency, and more successful outcomes for our initiatives. |
| CHIHEB N. | | Small-Business | (50 or fewer emp.) | Apr 03, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9503383](https://www.g2.com/products/cynoia/reviews/cynoia-review-9503383) | A good all in one app | - Good Integration with google drive and google calendar, - Easy setup and onboarding process, - Easy chat with whole team + Very good video conferencing capabilities - I am told that other integrations with other platforms are in the way. Review collected by and hosted on G2.com. | When I click on tasks I would prefer to get a popup instead of reloadinng the whole page but I talked with Cynoia's team and they said it is in the making. | In Our team, Cynoia help's us: - Organize tasks through projects and boards - Better manage file transfers and access management - Take advantage of various workspaces like google with various seamless integrations - Distribute tasks and manage reminders and deadlines with ease |
| Seif Z. | Vice Président - Human Resources | Mid-Market | (51-1000 emp.) | Jun 18, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9802582](https://www.g2.com/products/cynoia/reviews/cynoia-review-9802582) | Good all in One Plateform | I used Cynoia to handle teamwork and projects inside of AIESEC and it was effortless to use and understand it was also really flexible and adapted to our needs as a team. | I had some issues with the platform while inviting my teammates to cynoia. | Centralization of our tools and needs |
| Ghofrane G. | Data scientist & Product owner | Small-Business | (50 or fewer emp.) | Apr 13, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9535889](https://www.g2.com/products/cynoia/reviews/cynoia-review-9535889) | AI Product Owner on Cynoia | Being a product manager requires speed, agility and action. I like best how I can setup objectives, tasks, connect team members in a glimpse of an eye. Our board members can always keep in line with latest updates. We use Cynoia because it helps us when we are on the go go go. Very simple to use, to access. | We would like more AI-powered features for team coordination | Cynoia helps us really connect smoothly, when we are working at pace and also when we are under pressure. Having easy integration to communicate, stcuture the product in one place is a much needed advantage |
| Lahka A. | Account Manager / Admin | Mid-Market | (51-1000 emp.) | Jun 21, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9800708](https://www.g2.com/products/cynoia/reviews/cynoia-review-9800708) | Cynoia offers a lot of useful features to organize your team and manage projects and is easy to use | I like the features it offers and the interface | It lacks some features that would greatly improve the usability. | Project and Team management |
| Yasmine S. | Head of Business Development | Mid-Market | (51-1000 emp.) | Jun 06, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9544324](https://www.g2.com/products/cynoia/reviews/cynoia-review-9544324) | Seamless Collaboration with Cynoia | Cynoia has simplified project managment and communication within our team. Its user-friendly design, ease of integration with other products, wide feature set (including task management and communication), all contribute significantly to increased productivity and teamwork. | I have no complaints; everything works smoothly for our needs. | Cynoia unifies team communication and project management, boosting efficiency and productivity by streamlining workflows and keeping everyone aligned. |
| El Kassab M. | Manager | Mid-Market | (51-1000 emp.) | Jul 01, 2024 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-9853505](https://www.g2.com/products/cynoia/reviews/cynoia-review-9853505) | Easier collaboration and management | The efficacity of the platform and the clear and easy use. | For now with the daily use of the platform I dont have any negative aspects. | The management of the team and the tasks. The continuous evaluation of the work |
| Harley D. | Associate | Mid-Market | (51-1000 emp.) | Jun 12, 2023 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-8206586](https://www.g2.com/products/cynoia/reviews/cynoia-review-8206586) | About Cynoia | - Cynoia introduces groundbreaking applied sciences or thoughts that push boundaries and mission the fame quo. - Cynoia presents a large variety of functions or capabilities, making it adaptable to several industries or consumer needs. - Cynoia streamlines processes, automates tasks, or optimizes workflows, saving time and resources. User-friendliness: Cynoia affords an intuitive and easy-to-use interface, ensuring a clean consumer experience. - Cynoia seamlessly integrates with current structures or tools, bettering productiveness and records flow. Review collected by and hosted on G2.com. | - Cynoia ought to be overly complicated or hard to understand, requiring tremendous time and effort to analyze and use effectively. - Cynoia may no longer provide ample flexibility for customers to customize or tailor its facets to their unique wants or preferences. - Cynoia may additionally have obstacles in integrating with different structures or tools, making it difficult to join and share data seamlessly. | its advantages should consist of streamlining processes, automating tasks, imparting superior analytics or insights, bettering productivity, enhancing efficiency, enabling higher decision-making, or optimizing workflows. |
| Abhishek K. | | Enterprise | (> 1000 emp.) | Jun 13, 2023 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-8207933](https://www.g2.com/products/cynoia/reviews/cynoia-review-8207933) | Cynoia's Revolutionary Solutions - Transform Efficiency and Empower Business Advancement | The best thing about Cynoia is that it excels in software development services, capitalizing on its deep technical expertise and prowess to craft top-notch, customized software solutions that perfectly align with its client's requirements. | Cynoia Business Instant Messaging shines as a beacon of connectivity. While occasional performance hiccups may test patience, the app's integration with renowned platforms like Trello and Google Drive opens a gateway to productivity. Enthusiastic whispers fill the air, longing for a forthcoming mobile app promising enhanced beauty and functionality | Managing multiple business email boxes, calendars, and other tools proved time-consuming, resulting in missed opportunities with valuable b2b customers. This transformation empowers us to access information, significantly reducing time wastage effortlessly. The remarkable outcome? Our conversion rate for b2b leads has skyrocketed, doubling our success in forging fruitful business partnerships |
| Aamir A. | | Small-Business | (50 or fewer emp.) | Jun 14, 2023 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-8216706](https://www.g2.com/products/cynoia/reviews/cynoia-review-8216706) | Integration, chat rooms , meeting rooms | 1. Secure information is one of its key benefits, empowering groups to converse with each other and cooperate continuously while keeping up with their protection and secrecy. 2. It has choices for screen sharing, sound and video calls, record sharing, and versatile similarity. 3. The Combination channel is fabulous for associating with google drive, viewpoint Review collected by and hosted on G2.com. | 1. Versatile Applications can be easier to understand. 2. Kindly empower a two-step check 3. The dashboard can be upgraded. 4. could we at any point have different gathering rooms Aside from this, I don't think there is an upgrade needed | 1. to set up a conference 2. to send an email warning 3. Different gathering rooms 4. Integration with google drive |
| Sapthasagar H. | Software Developer | Mid-Market | (51-1000 emp.) | Apr 04, 2023 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-7904819](https://www.g2.com/products/cynoia/reviews/cynoia-review-7904819) | Cynoia cloud-based messaging platform | Cynoia cloud-based messaging platform designed for business communication. One of its main features is secure messaging, allowing teams to communicate and collaborate in real time while keeping their conversations private and confidential. It offers features such as file sharing, video and audio calls, screen sharing, and mobile accessibility | The mobile app for Cynoia Business Instant Messaging can sometimes be slow and buggy, frustrating for users who rely on the app to stay connected while on the go. The software does offer integration with popular tools such as Trello and Google Drive. | Cynoia Business Instant Messaging helps businesses improve their internal communication by providing a real-time messaging platform that allows teams to collaborate and communicate more efficiently. Cynoia Business Instant Messaging helps enterprises to enhance their customer communication by providing a secure and reliable messaging platform that can be used to interact with customers in real time. |
| Amal A. | Finance and space manager | Mid-Market | (51-1000 emp.) | Nov 16, 2022 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-7338279](https://www.g2.com/products/cynoia/reviews/cynoia-review-7338279) | Why do I recommend cynoia ? | Managing a community of nearly 300 people, their needs in terms of workspace, logistics, materials, services... can quickly become very complicated. If you are managing multiple programs and/or working with multiple stakeholders, it is very easy to lose track. For nearly 6 months, at The Dot, we have migrated all the internal management of our community on a platform custom developed for our needs by Cynoia. Now, the first asset that comes to mind when I am asked to talk about Cynoia is the team. It is a very responsive and generous structure with an extremely attentive ear. The second thing I love about this platform is the ability to integrate other management solutions that are more technical than managerial. Review collected by and hosted on G2.com. | I don't think there is anything I dislike about Cynoia, but I still have expectations. I look forward to seeing a mobile application. | Cynoia is a practical, fluid and scalable solution. The team manages to surprise me with a very precise understanding of the issues of our structure. The user experience is very clever and intuitive. The use of the platform represents a real saving of time and energy. Through this platform, communication is decentralized, ensuring that everyone in the community has access to the same level of information. |
| Didier T. | Développeur logiciel | Small-Business | (50 or fewer emp.) | Dec 01, 2022 | [https://www.g2.com/products/cynoia/reviews/cynoia-review-7405747](https://www.g2.com/products/cynoia/reviews/cynoia-review-7405747) | My experience with Cynoia | I like their project management system and their tools for centralizing all email addresses. They also allow us to add our existing feeds. | Frankly I have no negative comments about this solution. | Before this solution, we had to go through all our business email boxes, calendars, etc. which not only wasted our time but also made us miss meetings with b2b customers. Cynoia allows us to centralize all our email, calendar and project management flows in a single interface. Thus, we find information more easily, we lose less time and we have multiplied by 2 our conversion rate of b2b leads. |
---
## AI Integration - Hannibal
With the upcoming launch of Hannibal, our AI engine dedicated to African teams, we're making cutting-edge technology available to businesses across the continent. Hannibal is designed to enhance productivity and decision-making in a way that's adapted to African businesses.
## Our Impact
We're proud to be catalysts for Africa's digital transformation. By providing an all-in-one collaboration solution, we're helping businesses across the continent to:
- Improve team collaboration and communication
- Streamline project management
- Reduce software costs and complexity
- Increase productivity and efficiency
From startups to large enterprises, Cynoia is changing how African teams work.
## Customer Testimonials
### Meriem B., Business Development Manager
"Cynoia provides detailed statistics and analytics that help us track our progress and performance within AIESEC. The data insights allow us to identify areas for improvement, measure the success of our projects, and make informed decisions. This leads to better planning, increased efficiency, and more successful outcomes for our initiatives."
### CHIHEB N., Small-Business Owner
"Great integration with Google Drive and Google Calendar, easy setup and onboarding process, easy chat with whole team + very good video conferencing capabilities. In our team, Cynoia helps us organize tasks through projects and boards, better manage file transfers and access management, take advantage of various workspaces like Google with various seamless integrations, and distribute tasks and manage reminders and deadlines with ease."
### Seif Z., Vice Président - Human Resources
"I used Cynoia to handle teamwork and projects inside of AIESEC and it was effortless to use and understand. It was also really flexible and adapted to our needs as a team."
### Ghofrane G., Data scientist & Product owner
"Being a product manager requires speed, agility and action. I like best how I can setup objectives, tasks, connect team members in a glimpse of an eye. Our board members can always keep in line with latest updates. We use Cynoia because it helps us when we are on the go go go. Very simple to use, to access."
### Lahka A., Account Manager / Admin
"Cynoia offers many useful features for organizing teams and managing projects. I really appreciate the ease of use of the interface - no difficult learning curve."
### Yasmine S., Head of Business Development
"Cynoia has simplified project management and communication within our team. Its user-friendly design, ease of integration with other products, wide feature set (including task management and communication), all contribute significantly to increased productivity and teamwork."
### El Kassab M., Manager
"The efficacity of the platform and the clear and easy use. The management of the team and the tasks. The continuous evaluation of the work."
### Amal A., Finance and space manager
"Managing a community of nearly 300 people, their needs in terms of workspace, logistics, materials, services... can quickly become very complicated. For nearly 6 months, at The Dot, we have migrated all the internal management of our community on a platform custom developed for our needs by Cynoia. Now, the first asset that comes to mind when I am asked to talk about Cynoia is the team. It is a very responsive and generous structure with an extremely attentive ear. The second thing I love about this platform is the ability to integrate other management solutions that are more technical than managerial."
### Didier T., Software Developer
"Before Cynoia, we were wasting time juggling email inboxes and calendars, missing client meetings. Now everything is centralized in a single interface - we find information more easily, we lose less time and we have doubled our B2B conversion rate!"
## FAQs
### General Questions
**Q: What makes Cynoia different from other project management tools?**
A: Cynoia is specifically built for African businesses by Africans who understand local challenges. We provide an all-in-one solution optimized for varying internet connectivity, with pricing tailored to local markets, and a focus on simplicity without sacrificing functionality.
**Q: How long does it take to get started with Cynoia?**
A: Most teams are up and running within three minutes. Our intuitive interface requires minimal training, and we provide quick start guides and webinars to help your team adopt the platform smoothly.
**Q: Does Cynoia work with slow or unreliable internet connections?**
A: Yes, we've specifically designed Cynoia to perform well in varying connectivity environments, using efficient data transmission, smart caching, and optimization techniques to ensure smooth operation even when internet connections are less than ideal.
### Technical Questions
**Q: Can we import data from our current tools?**
A: Yes, Cynoia supports importing projects, tasks, and other data from popular tools. Our support team can guide you through the process for your specific needs.
**Q: Is Cynoia secure for business use?**
A: Absolutely. We employ industry-standard security practices including data encryption, two-factor authentication, and regular security audits. Pro Team plans include additional security features such as SSO integration.
**Q: Do you offer mobile apps?**
A: Mobile apps for iOS and Android are coming soon. Currently, Cynoia is fully responsive and works well on mobile browsers.
### Pricing Questions
**Q: What happens if we exceed our user limit on the Community Plan?**
A: You'll need to upgrade to a Pro Team Plan, which offers unlimited users with per-user pricing, or to Pro Team Unlimited for a fixed workspace fee regardless of user count.
**Q: Do you offer discounts for non-profits or educational institutions?**
A: Yes, we offer special pricing for non-profits and educational institutions. Please contact our sales team for details.
**Q: Can we change plans as our team grows?**
A: Yes, you can upgrade or downgrade your plan at any time. Upgrading takes effect immediately, while downgrades take effect at the end of your current billing cycle.
### Feature Questions
**Q: What project views are available?**
A: Cynoia offers Kanban, List, and Backlog views for projects, with additional Statistics view available in Pro Team plans.
**Q: How many participants can join video calls?**
A: The Community Plan supports up to 10 participants per call. Pro Team plans support up to 20 participants per call, with options to purchase additional capacity.
**Q: Can we share notes and documents externally?**
A: Public sharing of notes and documents is available in Pro Team and Pro Team Unlimited plans. The Community Plan supports internal sharing only.
## Contact Information
- **Email**: [Contact@cynoia.com](mailto:Contact@cynoia.com)
- **Phone**: +33 9 70 44 09 99
- **Website**: [https://cynoia.com](https://cynoia.com/)
- **Headquarters**