What’s the deal with Cynoia’s pricing?
You’ve got choices ,start with our Free plan or level up with
the Discovery plan or Business plan. The Discovery plan rocks at
$ 7.99 per user annually or a chill $ 10 per user monthly. These
plans unlock a treasure trove of features, unlimited
integrations, and serve up a 99.9% guaranteed uptime with
priority support.
How do I choose a plan?
Getting started is easy! Sign in to your account, choose your
preferred plan, and complete the payment process through our
app.
What payment methods are available?
We offer convenient payment options. You can pay via credit
cards or opt for SEPA direct debit if you’re in an EU region
country.
Can I invite more crew members mid-voyage?
Absolutely! You can add users during an active subscription. Our
system will calculate the additional fees based on the time
remaining on your account.
What’s the policy on refunds?
We’re here to ensure a smooth journey. You can receive a refund
if our service is unavailable on our side for more than 24
hours. However, we do not provide refunds for periods already
used in the app.
Can I disembark anytime I wish?
Your journey, your choice. You can cancel your subscription at
any time, no questions asked.
How do I change crew members during the journey?
Need to swap sailors? To change an existing user, simply
deactivate their account so you can add another one.