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How to create a call room

How to create a call room

Introduction

The video rooms allow you to organize audio and/or video meetings with your team directly within the Cynoia application.


Steps

Step 1: Access the video conference rooms

  1. In the Chat app, find the Call rooms section in the main menu.

Step 2: Create a call room

  1. Click the + icon next to Call rooms.

  2. Choose from:

    • Instant room: for quick, immediate catchups

    • Permanent room: for your regular, recurring meetings

    • Schedule in calendar: for future meetings

Step 3: Setup your room

For an instant room:

  1. Click Create room

  2. Copy the call link to share with others

For a permanent room:

  1. Type in the room name

  2. Add a brief description (optional)

  3. Add your team members

  4. Click Create call room

Quick steps

  1. In the Chat app, go to Call rooms

  2. Click + and pick your room type

  3. Follow the quick setup steps for your chosen room

  4. Share the link with those attending

Handy tips

  • Use instant rooms for quick, impromptu chats

  • Permanent rooms work best for your regular team catchups

  • Test your sound and video before any big meetings


FAQ

Q1 : How many participants can join a meeting?

  • Community Plan : up to 10 users

  • Pro Team Plans : additional capacity depending on the plan

Q2 : Can external users join a meeting?

  • Yes, by sharing the call link with them, they can join you

Q3 : Are calls recorded?

  • Currently, call recording is not available