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How to create and manage discussion channels

How to create and manage discussion channels

Introduction

Discussion channels allow teams to collaborate on specific topics or projects through the organization of conversations.


Steps

Step 1: Open the chat app

  1. Click on the chat app in the sidebar.

Step 2: Create a new channel

  1. Find the Channels section in the middle sidebar menu.

  2. Click the + icon next to Channels.

  3. Click the Create button in the menu that pops up.

Step 3: Enter the channel details

  1. Channel name: Give it a name.

  2. Description: (optional) Add some quick details to explain what it is about.

  3. Visibility: Choose either Public or Private.

  4. Members: Add the right people to the channel.

Step 4: Manage your channel settings

  1. To edit your channel:

    • Click on the channel name

    • Click the three dots (⋮)

    • Edit your details and manage your members

Quick steps

  1. Open the Chat app.

  2. Click + next to Channels.

  3. Fill in the channel details and add your members.

  4. Click Create.

Handy tips

  • Use channels for projects: Keep things organised by topic or project.

  • Set clear descriptions: Add a space after and before the colon.

  • Regular member updates: Keep your member list up to date.


FAQ

Q1: What is the difference between public and private channels?

  • Public: accessible to all team members

  • Private: accessible only to invited members

Q2: Can I change the visibility of the channel?

  • Yes, from the channel settings

Q3: How many channels can I create?

  • Community Plan: up to 5 channels

  • Pro Team Plan: up to 50 channels

  • Pro Team Unlimited: unlimited channels