File sharing in Cynoia makes it easy to exchange documents, images, and resources directly inside conversations keeping collaboration fast and contextual.

Files shared in chat remain accessible, and tied to the discussion where they were shared.

Where You Can Share Files

You can share files in:

• Channels

• Direct Messages

Uploading a File

To share a file in chat:

1. Open a channel or direct message

2. Click the attachment ( + ) icon in the message composer

3. Select a file from your device

4. Send the message

The file is uploaded and immediately visible to all participants.

Supported File Types

Cynoia supports sharing common file types, including:

• Documents (PDF, DOCX, XLSX, etc.)

• Images

• Videos

• Compressed files

• Other standard formats

Maximum file size depends on your workspace plan.

Viewing & Downloading Files

Once shared, files can be:

• Previewed directly in chat (for supported formats)

• Downloaded by participants

• Revisited anytime from the conversation history

• Clicking the view shared media

  

File Context & History

Files stay attached to the message where they were shared, which means:

• You always know why the file was shared

• Files remain searchable via chat search

• Discussions around files stay in one place

This helps avoid lost attachments and duplicate uploads.

Permissions & Access

File access follows chat permissions:

• Anyone with access to the channel or DM can view shared files

• Private channels restrict file visibility

• Removing someone from a channel removes access to its files

Best Practices

• Share files in the most relevant channel

• Add context in your message when uploading a file

• Use tasks or notes for long-term document storage

• Avoid re-uploading the same file in multiple places

What’s Next?

👉 Next article: Files & Sharing overview

Learn how to manage your drive.