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Notes & Knowledge Base

Cynoia Notes is your team’s central knowledge base a flexible space to document ideas, specs, meeting notes, processes, and shared knowledge, all in one place.

Cynoia Notes is your team’s central knowledge base a flexible space to document ideas, specs, meeting notes, processes, and shared knowledge, all in one place.

Written by : Cynoia team

Last Updated on 02 February 2026

Cynoia Notes is your team’s central knowledge base a flexible space to document ideas, specs, meeting notes, processes, and shared knowledge, all in one place.

Notes are designed to be:

  • ✍️ Easy to write and structure

  • 🤝 Simple to share and collaborate on

  • 🗂️ Organized through folders and collections

  • 🔐 Secure with granular access control

Whether you’re writing personal notes, team documentation, or public references, Notes adapt to your workflow.

Notes at a Glance

The Notes section is divided into three main layers:

  1. Notes – individual documents

  2. Folders – basic organization

  3. Collections – structured spaces with visibility & permissions

From the Notes dashboard, you can quickly:

  • Create new notes

  • Browse folders

  • Switch between collections

  • Access shared or favorite notes

Notes vs Collections (Important Concept)

Understanding the difference between Notes and Collections is key.

📝 Notes

  • Individual documents

  • Rich-text editor with formatting blocks

  • Can be private or shared

  • Can be moved between folders or collections

🗂️ Collections

  • Containers for notes (like knowledge spaces)

  • Can be Private or Public

  • Have members and permissions

  • Ideal for teams, projects, or departments

Examples:

  • Private notes → personal thoughts, drafts

  • Public collection → company wiki, onboarding docs

  • Project collection → specs, decisions, documentation

Creating & Organizing Notes

You can create notes in multiple ways:

  • Click Create new from the Notes page

  • Create a note directly inside a collection

  • Create notes inside folders for quick grouping

Once created, notes can be:

  • Renamed

  • Moved to another folder or collection

  • Added to favorites ⭐

  • Shared with specific people

Powerful Rich-Text Editor

Cynoia’s editor is built for structured documentation.

Available content blocks include:

  • Headings (H1, H2, H3)

  • Paragraphs

  • Bullet & numbered lists

  • Checklists

  • Quotes

  • Tables

  • Image

  • Excalidraw

  • Embed X ( Tweet )

  • Embed Youtube

  • Embed Figma document

  • Divider

  • Code

  • Columns Layout

  • Collapsible

  • Page Break

This makes it easy to write:

  • Technical documentation

  • Meeting notes

  • Guides & playbooks

  • Knowledge articles

Sharing & Collaboration

Notes are collaborative by design.

You can:

  • Share individual notes

  • Invite members to collections

  • Assign roles (Viewer / Editor)

  • Control who can edit vs read

Important behavior:

  • Permissions are contextual

    A user may be an Editor globally but only a Viewer in a specific collection.

This ensures:

  • Sensitive content stays protected

  • Public knowledge remains accessible

  • Teams collaborate safely

Favorites, Shared & Trash

To help you stay organized, Notes include system views:

  • Favorites – quick access to important notes

  • 🤝 Shared with me – notes others shared with you

  • 🗑️ Trash – recover deleted notes if needed

These views make large knowledge bases easy to navigate.

When to Use Notes

Use Notes when you want to:

  • Build a company knowledge base

  • Document processes and decisions

  • Centralize project documentation

  • Share long-form content with your team

  • Keep personal or team notes in one place

What’s Next?

Now that you understand how Notes and the Knowledge Base work, we’ll dive deeper into:

👉 Creating & Editing Notes