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How to create a call room

How to create a call room

Introduction

The video rooms allow you to organize audio and/or video meetings with your team directly within the Cynoia application.


Steps

Step 1: Access the call rooms

  1. In the Chat app, look for the Call Rooms section in the main menu.

Step 2: Create a call room

  1. Click the + icon next to Call Rooms.

  2. Choose from:

    • Instant room: for immediate meetings

    • Permanent room: for recurring meetings

    • Schedule in the calendar: for future meetings

Step 3: Configure the room

For an instant room:

  1. Click on Create a room

  2. Copy the call link to share

For a permanent room:

  1. Enter the name of the room

  2. Add a description (optional)

  3. Add team members

  4. Click on Create a call room

Simplified Steps

  1. In the Chat app, access the call rooms

  2. Click on + and choose the type of room

  3. Follow the setup steps for the chosen type of room

  4. Share access with participants

Tips

  • Use instant rooms for spontaneous meetings

  • Permanent rooms are better suited for recurring meetings

  • Test audio/video before important calls


FAQ

Q1 : How many participants can join a meeting?

  • Community Plan : up to 10 users

  • Pro Team Plans : additional capacity depending on the plan

Q2 : Can external users join a meeting?

  • Yes, by sharing the call link with them, they can join you

Q3 : Are calls recorded?

  • Currently, call recording is not available