How to invite team members to your organization
Introduction
Inviting your team members to Cynoia allows you to collaborate effectively by sharing projects, tasks, calendars, etc. This guide will walk you through the steps to invite your team members to your organization.
Steps to Invite Team Members
Step 1: Access Organization Settings
From the dashboard, go to the bottom left corner of the left sidebar.
Click on Organization Settings.
Step 2: Access the Teams Tab
On the Organization Settings page, you will see several tabs in the sidebar.
Click on the Teams tab to manage your team members.
Step 3: Invite a New Member
In the Teams tab, locate the Invite a New Member button in the top right corner.
Click this button to access the invitation form.
Step 4: Fill Out the Invitation Form
Email Address: enter the email address of the team member you want to invite.
To invite multiple members, add their email addresses one by one by repeating this procedure.
Role: select the role you wish to assign to the new member:
Owner: has full access to manage the organization, settings, and members.
Editor: can create and modify content in all applications.
Viewer: can view content but cannot modify it.
Step 5: Send the Invitation
Check the information you have entered.
Click “Send” to send the invitation.
Step 6: Wait for Acceptance
The invited member will receive an email with instructions to join your organization.
Once they accept the invitation and create their account, they will appear as “Active” in your organization's member list.
If they have not yet accepted the invitation, they will appear with the status “Pending”.
Simplified Steps (for chatbots and emails)
Go to Organization Settings (sidebar at the bottom left).
Click on the Teams tab.
Click on Invite a New Member.
Enter the email address and select a role (Owner, Editor, Viewer).
Click Send.
Wait for the member to accept the invitation.
Tips
Check for typos: make sure the email addresses are entered correctly to avoid sending invitations to the wrong person.
Inform your team: let your team members know that they should expect to receive an invitation from Cynoia.
Resend invitations: if a team member did not receive the invitation, delete the pending invitation and send a new one.
FAQ
Q1: The invited member did not receive the invitation email. What should I do?
Ask them to check their spam or junk mail folders.
Check that you have entered the correct email address.
If necessary, delete the pending invitation and send a new one.
Q2: How many team members can I invite on the different plans?
Community Plan: allows up to 10 users per workspace.
Pro Team Plan: the price is per user; you can invite as many users as needed, paying per user.
Pro Team Unlimited: offers an unlimited number of users per workspace.
Q3: Can I invite collaborators or external clients?
Yes, you can invite external users by following the same steps. Assign the appropriate roles to control their access.