Cynoia team
Connecter Claude, ChatGPT et d’autres applications d’IA à Cynoia
Written by : Cynoia team
Cynoia's AI tools let the AI apps you already use work with your Cynoia workspace: your projects and tasks, notes, calendar, chats and files. Ask Claude what's overdue in a project or what you missed in your chats, have ChatGPT sum up a week of progress, or let Cursor create a task while you code.
The connection uses MCP (Model Context Protocol), an open standard that AI apps use to reach other services. You sign in to Cynoia and approve the connection once; after that, the app works with your workspace for you.
What you need
A workspace on the Free trial, the Basic plan, the Pro plan or Pro Team Unlimited. The Free plan doesn't include AI tools.
An AI app that can add an MCP server or a custom connector: Claude, ChatGPT, Cursor, Claude Code and others.
The Cynoia server address:
You'll also find it, with a copy button, in Cynoia under Integrations → AI tools (MCP).
AI tools don't use Hannibal credits: your AI app runs its own model.
Connect your app
Each app adds the server in its own way. When it asks you to sign in, a Cynoia page opens in your browser: sign in if needed, then approve the connection (see "Approve the connection" below).
App menus change often. If an option isn't where these steps say, look in the app's help for "custom connector" or "MCP server".
Claude (claude.ai and the Claude desktop app)
Open Settings → Connectors.
Choose Add custom connector.
Name it
Cynoiaand paste the server address.Choose Connect and approve the connection in Cynoia.
In a chat, turn on the Cynoia connector from the tools menu if it isn't on already.
ChatGPT
In ChatGPT on the web, open Settings → Apps & Connectors → Advanced settings and turn on Developer mode.
Back in Apps & Connectors, choose Create.
Name it
Cynoia, paste the server address, and keep OAuth as the authentication.Confirm, then approve the connection in Cynoia.
Cursor
Add the server to .cursor/mcp.json in a project, or to
~/.cursor/mcp.jsonfor all your projects:Open Cursor's settings and find the list of MCP servers. Next to Cynoia, choose the sign-in button, then approve the connection in Cynoia.
Claude Code
In a terminal, run:
In Claude Code, type
/mcp, choose cynoia, then Authenticate, and approve the connection in Cynoia.
Approve the connection
The Cynoia page shows which app is asking and where you'll be sent back. If you didn't start this connection yourself, choose Cancel.
Workspace. A connection reaches one workspace. Workspaces whose plan doesn't include AI tools, or where an admin turned them off, are greyed out.
Access. The app can always read your projects, tasks, team workload, notes, calendar, chats and files. Create and update tasks, add comments is on by default: turn it off for a read-only connection.
Choose Approve, and you're sent back to your app.
What the AI can do
It works as you: it sees and changes only what you can see and change in Cynoia, in the workspace you approved.
Read:
list your projects;
sum up a project: progress, overdue and upcoming tasks, columns, members and budget;
search tasks by project, column, status, assignee, priority, due date, recent changes or words in the name;
open a task with its description, dates, assignees, labels, subtasks and latest activity, comments included;
see the team's workload;
search notes by name (your own, those in your team spaces and those shared with you) and read a note;
see your calendar's events: those in your Cynoia calendars and in every calendar of the Google Calendar accounts linked to this workspace, up to 25 calendars;
list your chats and their unread messages, read a conversation, search for a message and catch up on what you missed;
search files and folders by name, in your files, chats and projects: their name, type, folders and date, never their content.
Times on notes, events, chats and files follow the time zone in your Cynoia profile, or UTC if you haven't chosen one. Task dates are in UTC.
Write, if you allowed it:
create tasks, and subtasks if your plan includes them (the Free trial doesn't), with a description, column, assignees, due date, priority, labels and mentions;
update tasks: rename, move to another column, add or remove assignees and labels, change the due date or priority, add text at the end of the description;
comment on tasks, mentioning people.
Changes appear in Cynoia right away, under your name, in the task's activity and in notifications, as if you had made them yourself.
What it can't do: delete tasks, move tasks to another project, add attachments, rewrite a description, create labels, create notes, events or messages, read the content of files, or reach another workspace.
Cynoia asks AI apps to check with you before they create or change anything. Each connection can make up to 60 calls a minute, 20 of them changes.
What leaves Cynoia
When the app reads your workspace, Cynoia sends it only what it asks for: the names, dates and details of your notes, events, chats and files, the text of a note or of the messages it reads, and people's names. Cynoia never sends the content of your files or the email addresses of an event's attendees, and reading a conversation never marks it as read.
What the app receives is processed by its AI provider, under that provider's own terms. The text of notes, messages, events, files and tasks is written by people: Cynoia asks the app to treat it as data, never as instructions.
Example prompts
"What's overdue in the Website project?"
"Sum up the Marketing project's progress for this week's meeting."
"Who has the most open tasks right now?"
"Create a task 'Fix the login bug' in Website, due Friday, assigned to Ada, high priority."
"Move the task 'Homepage copy' to Done and comment that it shipped today."
"Add a subtask 'Write release notes' under 'Version 2.4 launch'."
"What did I miss in my chats since yesterday?"
"What meetings do I have this week?"
"What do my meeting notes say about the launch?"
"Where's the requirements PDF?"
Manage connections
In Cynoia, open Integrations → AI tools (MCP).
Your connections lists the apps you connected to this workspace, with their access and when they were last used. Revoke ends a connection; the app asks you to connect again the next time.
Owners and moderators also see every connection in the workspace, with the member's name, and can revoke any of them.
The workspace switch. Owners and moderators can turn AI tools off for the whole workspace. Every connection pauses, and no new one can be approved. Connections are kept: turn the switch back on and they work again, with no need to reconnect.
Revoking, removing a member and the switch take effect within a minute.
Troubleshooting
"This workspace's plan doesn't include AI tools (MCP)." The workspace is on the Free plan. An owner, a moderator or a billing manager can upgrade it.
"An admin turned off AI tools (MCP) for this workspace." Ask an owner or moderator to turn the switch back on in Integrations → AI tools (MCP).
The app asks you to connect again. Your connection was revoked, you left or were removed from the workspace, or the app went 30 days without using it. Connect again from the app.
"This Cynoia account is suspended. Sign in to Cynoia to reactivate it, then try again." Cynoia suspends accounts that go unused for a long time. Sign in to Cynoia and follow the steps to reactivate your account. The connection then works again; you don't need to connect again.
"Cynoia didn't answer in time, and the change may still go through." or "Cynoia couldn't confirm the change, and it may still have gone through." The new task, the edit or the comment may have been saved without the app hearing back. Ask the app to check the task before it tries again, so the change isn't made twice.
"This link has expired; start again from your AI app." The approval page is valid for 10 minutes, and only for the first Cynoia account that opens it. Start the connection again from your app, with the right Cynoia account.
You want another workspace. Disconnect Cynoia in your app, connect again, and choose the other workspace. If the first connection still shows in that workspace's Integrations → AI tools (MCP), revoke it there.
"Notes didn't answer in time; try again." Cynoia's notes didn't answer in time. The message can also name Calendar, Chat or Files. Nothing was changed: try again in a moment.
A Google calendar is missing. The app reads the calendars of the Google Calendar accounts linked to Cynoia's calendar in this workspace: 25 at most, primary calendars first, leaving out those that only show free/busy times. If a calendar didn't answer in time, the app says so: try again a little later.
Cursor shows no sign-in button. Update Cursor: older versions can't sign in to MCP servers.
"Too many calls; try again in … seconds." The connection reached its limit of 60 calls a minute, or 20 changes. Wait the time it gives and try again.