Chat notifications help you stay informed without getting overwhelmed.

Cynoia gives you flexible controls to decide what you’re notified about and when.

How Chat Notifications Work

Notifications are triggered when:

• You receive a direct message

• You are mentioned in a channel

• Activity happens in channels you are part of

• You are invited to a channel or call room

Notifications appear:

• In-app

• As browser notifications (if enabled)

• By email (depending on your settings)

Notification Types

Mentions

• Triggered when someone uses @yourname or @channel

• Always prioritized

• Designed for important actions or requests

Direct Messages

• Notify you instantly

• Cannot be muted individually

Channel Activity

• Depends on your notification settings

Global Notification Settings

From your Account you can manage:

• In-app notifications

• Email notifications

• Browser notifications

These settings apply across:

• Chat

• Projects

• Tasks

• Automations

• Calendar

• Drive

• Notes

• Organization

Notification Center

All notifications are centralized in the Notifications panel.

From there you can:

• View recent activity

• Navigate directly to messages, tasks, or projects

• Mark notifications as read

Managing Distractions

To stay focused:

• Rely on mentions for urgent communication

• Disable email notifications for chat if needed

• Keep task-related discussions inside tasks

Best Practices

• Use @mentions intentionally

• Avoid notifying entire channels unnecessarily

• Use tasks instead of chat for actionable work

• Keep announcements in dedicated channels

What’s Next?

👉 Next article: Call Rooms & Meetings

Learn how to start instant calls, create permanent rooms, and schedule meetings inside Cynoia.